Autonational’s Rescue Control Centre
Advanced IT solutions to provide the rescue and emergency breakdown assistance service you deserve
Autonational’s Rescue Control Centre is staffed 24 hours a day and has advanced IT solutions at your service.
Automatic Text Messaging
Autonational Rescue will automatically send you a text message to let you know which garage will be attending your breakdown and the estimated time of arrival.
Text messaging for deaf people
Deaf customers can contact Autonational Rescue by text message. We receive the messages in the form of an e-mail in a dedicated mailbox which all breakdown controllers have access to.
Mobile Phone Tracking
If you do not know exactly where your breakdown has occurred, Autonational Rescue’s breakdown controllers can locate you by tracking your mobile phone. Once you authorise us to track you, a map will show us the exact location of the scene of the breakdown.
SOS Boxes and Marker Posts
When you break down on a motorway, you can give us an SOS box or marker post number. Autonational Rescue’s breakdown controllers will then use these numbers to find the exact location of the scene of the breakdown.
When our breakdown controllers assign a garage to attend a breakdown, the job details are wirelessly sent to their system. This speeds up the process and ensures the garage receives accurate details of the breakdown.
This is why the breakdown service you receive from Autonational Rescue is fast, efficient and dependable. Join us and enjoy real peace of mind along with incredible value! Learn more about the breakdown services we have for you.